Privacy Policy

Introduction

2io ("2io", "we", "us", or "our") is committed to protecting the privacy and security of personal, organizational, and Google account data processed through the 2io platform.

This Privacy Policy explains what information 2io collects, how we use it, how we protect it, and how users can manage or request deletion of their information.

1. Information We Collect

Depending on the features used, 2io may collect and process the following categories of information:

2. How We Use Information

2io uses collected information to provide and operate the services requested by users.

This may include:

• Providing CRM and business management functionality
• Authenticating users and maintaining accounts
• Synchronizing connected Gmail mailboxes
• Sending emails from a user's connected Gmail account when requested by the user
• Creating, viewing, updating, and managing Google Calendar events when requested by the user
• Creating Google Meet conference links through supported Google Calendar events
• Importing and managing Google Tasks when the user enables the Tasks integration
• Providing notifications and communication features
• Providing customer support
• Maintaining application security
• Diagnosing technical problems and improving application reliability
• Improving user-facing functionality

Google user data is used only for providing or improving user-facing features and services requested by the user.

3. Google API Services User Data

2io's use of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

• 2io does not sell Google user data to third parties or data brokers.
• 2io does not use Google user data for targeted advertising, personalized advertising, or retargeted advertising.
• 2io does not use Google user data for determining creditworthiness, lending purposes, or similar purposes.
• 2io does not transfer Google user data to third parties for purposes unrelated to providing or improving the functionality of 2io.
• Google user data is not used to develop, improve, or train generalized or non-personalized artificial intelligence or machine learning models.

4. Gmail Data

When a user connects Gmail to 2io, the application may access the user's Gmail data necessary to provide email synchronization and email communication functionality.

Depending on the enabled functionality, 2io may process:

• Email messages
• Email headers and metadata
• Sender and recipient information
• Subject and message content
• Mailbox and folder information
• Information required to send messages from the connected account

Gmail data is processed only to provide the email functionality requested by the user.

2io does not use Gmail data for advertising or sell Gmail data to third parties.

5. Google Calendar and Google Meet

When a user enables Google Calendar integration, 2io may access calendar event information required to provide calendar functionality.

This may include:

• Calendar event titles
• Event descriptions
• Start and end times
• Attendees
• Event locations
• Conference information

2io may use Google Calendar's conference functionality to create Google Meet links when the user requests a meeting through 2io.

Calendar and conference information is used only to provide the calendar and meeting functionality requested by the user.

6. Google Tasks

When a user enables Google Tasks integration, 2io may access Google Tasks information required to provide task management functionality.

This may include:

• Task lists
• Task titles
• Task descriptions
• Task status
• Due dates
• Task completion information

Google Tasks data is used only to provide the task-management functionality requested by the user.

7. Storage of Google User Data

Where necessary to provide the requested functionality, 2io may securely store information obtained through connected Google services.

OAuth credentials and access tokens are protected using appropriate security controls and encryption mechanisms.

2io does not store a user's Google account password.

Access to stored Google-related information is restricted to authorized application processes and personnel who require access to operate, maintain, secure, or support the service.

8. Data Sharing and Disclosure

2io does not sell personal information or Google user data.

We may disclose information only when necessary to:

• Provide and operate 2io services
• Use infrastructure and service providers required to operate the platform
• Provide customer support
• Maintain application security
• Comply with applicable laws, regulations, or legal processes
• Protect the rights, safety, and security of 2io, its users, or others

Service providers that process information on behalf of 2io are required to handle information according to appropriate contractual and security requirements.

Google user data is not shared with third parties for advertising, data brokerage, or other purposes unrelated to providing or improving 2io functionality.

9. Data Security

2io uses reasonable technical and organizational safeguards designed to protect information from unauthorized access, alteration, disclosure, or destruction.

Depending on the data and service, security measures may include:

• Encryption of sensitive data
• Encryption of OAuth credentials and tokens
• Access controls and authentication
• Role-based permissions
• Secure communication using HTTPS/TLS
• Monitoring and logging
• Infrastructure security controls
• Restricted access to production systems

Although we take reasonable measures to protect information, no internet-based service can guarantee absolute security.

10. Data Retention

2io retains information only for as long as reasonably necessary to:

• Provide the requested services
• Maintain user accounts
• Support business and operational requirements
• Maintain security and audit records
• Comply with applicable legal obligations

The specific retention period may vary depending on the type of information and the service configuration.

When information is no longer required, 2io will delete or securely dispose of it in accordance with applicable retention and deletion procedures.

11. Disconnecting Google Services

Users may disconnect their Google account or disable individual Google integrations within 2io where the functionality is available.

When a Google integration is disconnected, 2io will stop requesting new data from the connected Google service, subject to any information that must be retained for legitimate operational, security, or legal purposes.

Users may also revoke 2io's Google account access through their Google Account settings.

12. Data Deletion Requests

Users may request deletion of their 2io account and associated personal information by contacting:

support@2io.live

Where applicable, users may request deletion of information obtained from connected Google services.

2io will process valid deletion requests in accordance with applicable legal, contractual, security, and operational requirements.

Some information may need to be retained for a limited period where required by law or necessary for legitimate security or compliance purposes.

13. User Rights

Depending on applicable law, users may have rights to:

• Access their personal information
• Request correction of inaccurate information
• Request deletion of their information
• Request information about how their data is processed
• Withdraw consent or disconnect integrations
• Request information about data retention

Requests can be submitted to: support@2io.live

14. Third-Party Services

2io may use third-party infrastructure, hosting, authentication, communication, analytics, and other service providers to operate the platform.

When users connect Google services, Google APIs are used according to the permissions authorized by the user.

Third-party services are subject to their own privacy policies and terms where applicable.

15. Children's Privacy

2io is intended for business and organizational use and is not directed toward children.

We do not knowingly collect personal information from children in violation of applicable laws.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or data practices.

When material changes are made, we will update the "Last Updated" date and provide appropriate notice where required.

17. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your information, please contact:

2io

Email: support@2io.live

Website: https://2io.live